We had an issue with the outside hose bib at our home. We called our home warranty company and set up for a plumber to come assess the situation. They sent Grade A Plumbing. There was some damage related to a previous owner not disconnecting the hose from the bib at the beginning of winter and so there was damage from freezing. Luke was our technician. He was very polite and professional. He fixed the damage as best he could, but ultimately recommended replacement which would cost 225. While he was in our basement, he also pointed out a few other things and recommended some solutions which was very helpful. Overall, I felt very comfortable with the interaction and how professional Luke was. I would use Grade A Plumbing in the future.
Used Grade A for the first time yesterday and I will use them again for future plumbing needs. They were terrific to work with from the time I placed my request through completion of the work. They kept me informed about their arrival and throughout the afternoon and evening while work progressed. The job turned out to be much bigger than anticipated and the team, Luke and Mike, worked well into the evening. In the end, the work was top notch and the price was exactly as quoted. Well done!
We couldn't be more happy with the service and work we received from Grade A. They are extremely professional and knowledgeable and get the job done quickly. We would highly recommend them and will use them for all our plumbing needs.
I've had them install appliances, repair, emergency repair, and provide maintenance for our home. He's on time, trustable, professional, and available. They really care about doing the job right, ALWAYS. I should have written multiple reviews based on the many times he's worked for us, but I just can't say enough positive here!